If Forestar product has been installed as mentioned in the Installation and Maintenance Guide, most of melt off will flow away rather than freeze. However, we recommend to use rock salt or calcium chloride for ice or snow removal. These may only leave white residue, but it can be cleaned easily by mild soap or rinsing with water.

For normal wash, you just need to clean it with water and warm soapy water if necessary. When comes deep wash, the most efficient way is to use water by sponge or soft brush and even a power washer with the pressure no more than 1500psi applied by professional cleaner. For further information, please find our .

Forestar product is of unique and higher-cost formulation, and the best fire resistant rate we can carry is the B1. Unlike wood, it is not easily to be ignited due to its solid product with no air pockets inside, but once it catch fire, if the fire source is removed from, it will self-extinguish very quickly and will not drip molten material like plastic does.

The most affordable option (applicable to free draining, relatively dry conditions only) is to use treated softwood. Although softwood substructure will become slimy/moldy easily over time, this is normally acceptable as it is not seen. We can also provide a composite substructure profile which is useful in wet conditions or areas with low air circulation. In particularly damp conditions where the deck is over 1 meter off the ground, we recommend the use of galvanized steel box section beams / hard wood structure or other stronger structure. 

Forestar product will expand slightly with greatly temperature changes, especially when on the very hot day with a blazing sun. Forestar product, however, is applied unique formulations to minimize the effect from heat build-up. And there will be no big problems if you follow our .

It is not recommended to use Forestar product in structural applications although it can be used, it’s a job best left to a structural engineer to design any load bearing structures.